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PRIVACY POLICY

Welcome to Vodafone eShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our eShop website.

Information We Collect

When you visit or make a purchase on the Vodafone eShop website, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing address, payment information, and any other information you provide when you create an account, make a purchase, or contact us.
  • Usage Data: We collect information about how you interact with our website, including your IP address, device information, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending order confirmations and delivery updates.
  • To communicate with you about your account, purchases, and customer service inquiries.
  • To detect, prevent, and address technical issues, security breaches, and fraudulent activity.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us.
  • Delete Your Information: You can request that we delete your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to accept or reject cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites that are not operated by Vodafone. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please
contact us at: 08111, marketing@vodafone.com.vu

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